In case Pet is found unhealthy at the moment of its acquisition confirmed by the Licensed Veterinary Clinic, the seller undertakes to accept the return of the animal and shall issue a store credit of the amount been paid by the buyer. It will nor cover the shipping fee or any other extra expenses.
In case of dissatisfaction of the buyer with the purchased pet, as well as in cases of theft, problems with the toilet, appearance of allergy in the family, etc., the buyer has no right to demand from the seller a refund or any other compensation of damages.
If, at some future time, you feel the pet cannot continue to be a part of your home, please contact the seller before making any other arrangements. The pet should never be put into a rescue situation or humane society but should be returned to the seller to be re-homed if necessary without any refund.
Return Policy for Pet products:
Please pay special attention to the accuracy of order details. We are not liable for errors in order details provided by the buyer, such as spelling mistakes or incorrect addresses.
30 Days Return and refund on all products at no cost.
If the Kitten is in good condition but you still wish to return or exchange them, the buyer is responsible for the direct costs of shipping and return shipping.
Shipping delay is not a cause for return.
Need help?
Contact us for questions related to refunds and returns.
